Privacy Policy

Last updated: November 15, 2026

1. General

yeahjapan respects your privacy and handles your personal information with care.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.

2. Information We Collect

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and operating system
  • Pages visited
  • Date and time of access
  • Referring website

When placing an order or contacting us, we may collect personal information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number, if provided
  • Order details and purchase history
  • Payment status and transaction information

We do not store full credit card details on our servers.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and shipping your orders
  • Handling payments and refunds
  • Communicating with you about your orders
  • Responding to questions and customer support requests
  • Improving our website and services
  • Sending newsletters and promotional emails, where you have agreed to receive them
  • Preventing fraud and protecting our business

4. Cookies and Analytics

Our website uses cookies to provide essential functions and improve your shopping experience.

Cookies are small files stored on your device by your browser. They may be used to remember settings, maintain your shopping cart, and support other website functions.

We also use Matomo, a self-hosted analytics tool, to understand how visitors use our website and to improve our services.

Matomo analytics data is stored on our own server and is not shared with an external analytics provider.

You can manage or disable cookies through your browser settings. Please note that some website functions may not work properly if cookies are disabled.

5. Payment Providers

We use the following third-party payment providers:

  • Stripe
  • PayPal

Payments are processed directly by these providers. Your payment information is handled according to their respective privacy policies.

yeahjapan does not store full credit card details on its servers.

For more information, please visit:

Stripe: https://stripe.com/privacy

PayPal: https://www.paypal.com/privacy

6. Newsletter

We use Sender (sender.com) to manage and send our newsletters.

If you subscribe to our newsletter, your email address and related information will be transferred to Sender for this purpose.

You can unsubscribe at any time by using the unsubscribe link included in each newsletter.

Placing an order does not automatically mean that you agree to receive promotional emails.

For more information, please visit: https://www.sender.net/privacy-policy/

7. Sharing of Personal Information

We only share personal information when necessary to operate our business and provide our services.

This may include:

  • Payment providers such as Stripe and PayPal
  • Shipping companies such as Japan Post
  • Our website hosting provider
  • Sender for newsletter services

We do not sell your personal information to third parties.

8. Data Storage, Security and Account Deletion

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

If you wish to delete your customer account, you can submit a request through our contact form.

Please note that certain order and transaction information may need to be retained for legal or accounting purposes, even after your account has been deleted.

9. International Data Transfers

yeahjapan is based in Japan and serves customers worldwide.

Personal information may be transferred to and processed in Japan or other countries where our service providers operate.

We take reasonable steps to ensure that personal information is handled appropriately when shared with service providers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact us. https://yeahjapan.com/contact